Bureij Municipality
Bureij Municipality respects the privacy of users of its website, mobile applications, and digital services and is committed to protecting the confidentiality of information provided or collected while using these services.
This Privacy Policy explains what information may be collected, how it may be used and protected, and the rights relating to such information.
1. Information We May Collect
When you use Bureij Municipality's website, applications, or electronic services, we may collect information including:
Your name and personal information that you voluntarily provide.
National identification number, file number, or subscription number when required to provide a specific municipal service.
Telephone number, email address, and other contact information.
Information relating to applications, requests, complaints, or transactions submitted to the Municipality.
Location information, where permission has been granted and such information is necessary to provide a service.
Technical information about your device, browser, and operating system.
Internet Protocol (IP) address.
Information about how the website or application is used, including pages and services accessed.
The Municipality does not intentionally collect personal information that is unnecessary for the provision of its services unless the user is informed or consent is obtained where required.
2. How We Use Information
Bureij Municipality may use collected information for the following purposes:
Providing and improving municipal electronic services.
Processing applications, transactions, complaints, and enquiries.
Communicating with users regarding their requests or municipal services.
Verifying user identity where required.
Improving website and application performance and user experience.
Developing digital services and supporting data-driven decision-making.
Protecting electronic systems and services against misuse, unauthorized access, and cyber threats.
Meeting relevant administrative, regulatory, and legal requirements.
3. Sharing of Information
Bureij Municipality is committed to maintaining the confidentiality of personal information and does not sell or trade users' personal data.
Information may be shared in limited circumstances, including:
With competent government or public authorities where necessary to provide a service or complete an official procedure.
With technical service providers supporting the Municipality's electronic systems and services, subject to appropriate confidentiality and data protection obligations.
Where disclosure is required under applicable legal or regulatory procedures.
Where necessary to protect the rights of the Municipality, its users, or the security of its systems and services.
4. Information Security
Bureij Municipality takes appropriate technical and administrative measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.
Depending on the nature of the service, these measures may include technical security controls, access management, backups, system monitoring, and regular security updates.
However, no method of transmitting or storing information over the Internet can be guaranteed to be completely secure.
5. Data Retention
Personal information is retained only for as long as necessary to fulfil the purposes for which it was collected or as required by the Municipality's administrative, legal, and record-keeping obligations.
Certain records may be retained for longer periods where they relate to official municipal transactions or records that must be preserved.
6. Cookies
Bureij Municipality's website may use cookies or similar technologies to improve user experience, remember preferences, analyse website usage, and improve performance.
Users may manage cookies through their browser settings. Disabling certain cookies may affect the availability or functionality of some website features.
7. Third-Party Websites and Services
Bureij Municipality's website or applications may contain links to websites or services operated by third parties.
Bureij Municipality is not responsible for the privacy practices or content of external websites or services. Users are encouraged to review the privacy policies of such third parties before providing personal information.
8. Application Permissions
Bureij Municipality applications may request access to certain device features, including:
Location.
Camera.
Files or photos.
Notifications.
Such permissions are requested only where they are required for a specific application feature or municipal service. Users may manage these permissions through their device settings.
9. Notifications
Bureij Municipality may use notifications to provide information related to municipal services, application or transaction status, public notices, alerts, and announcements.
Users can manage notification preferences through their device or application settings.
10. User Rights
Depending on the nature of the information and service, users may contact Bureij Municipality to:
Enquire about personal information relating to them.
Request the correction of inaccurate information.
Update their contact information.
Object to certain uses of their information where doing so does not conflict with the Municipality's legal or administrative obligations.
Request deletion of certain information where its retention is not required for legal, administrative, or official record-keeping purposes.
11. Children's Privacy
Bureij Municipality's digital services are not intended to directly collect personal information from children unless such information is required for a municipal service or official transaction carried out by a parent, guardian, or legally authorized person.
12. Changes to This Privacy Policy
Bureij Municipality may update this Privacy Policy from time to time as a result of changes to its services, systems, or applicable legal and regulatory requirements.
The updated version will be published on the Municipality's website or application. Continued use of the services following publication of an updated policy will be considered acceptance of the updated policy to the extent permitted by applicable requirements.
13. Contact Us
For questions or comments regarding this Privacy Policy or the handling of personal information, users may contact Bureij Municipality through the official communication channels published on its website or application.
This Privacy Policy explains what information may be collected, how it may be used and protected, and the rights relating to such information.
1. Information We May Collect
When you use Bureij Municipality's website, applications, or electronic services, we may collect information including:
Your name and personal information that you voluntarily provide.
National identification number, file number, or subscription number when required to provide a specific municipal service.
Telephone number, email address, and other contact information.
Information relating to applications, requests, complaints, or transactions submitted to the Municipality.
Location information, where permission has been granted and such information is necessary to provide a service.
Technical information about your device, browser, and operating system.
Internet Protocol (IP) address.
Information about how the website or application is used, including pages and services accessed.
The Municipality does not intentionally collect personal information that is unnecessary for the provision of its services unless the user is informed or consent is obtained where required.
2. How We Use Information
Bureij Municipality may use collected information for the following purposes:
Providing and improving municipal electronic services.
Processing applications, transactions, complaints, and enquiries.
Communicating with users regarding their requests or municipal services.
Verifying user identity where required.
Improving website and application performance and user experience.
Developing digital services and supporting data-driven decision-making.
Protecting electronic systems and services against misuse, unauthorized access, and cyber threats.
Meeting relevant administrative, regulatory, and legal requirements.
3. Sharing of Information
Bureij Municipality is committed to maintaining the confidentiality of personal information and does not sell or trade users' personal data.
Information may be shared in limited circumstances, including:
With competent government or public authorities where necessary to provide a service or complete an official procedure.
With technical service providers supporting the Municipality's electronic systems and services, subject to appropriate confidentiality and data protection obligations.
Where disclosure is required under applicable legal or regulatory procedures.
Where necessary to protect the rights of the Municipality, its users, or the security of its systems and services.
4. Information Security
Bureij Municipality takes appropriate technical and administrative measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.
Depending on the nature of the service, these measures may include technical security controls, access management, backups, system monitoring, and regular security updates.
However, no method of transmitting or storing information over the Internet can be guaranteed to be completely secure.
5. Data Retention
Personal information is retained only for as long as necessary to fulfil the purposes for which it was collected or as required by the Municipality's administrative, legal, and record-keeping obligations.
Certain records may be retained for longer periods where they relate to official municipal transactions or records that must be preserved.
6. Cookies
Bureij Municipality's website may use cookies or similar technologies to improve user experience, remember preferences, analyse website usage, and improve performance.
Users may manage cookies through their browser settings. Disabling certain cookies may affect the availability or functionality of some website features.
7. Third-Party Websites and Services
Bureij Municipality's website or applications may contain links to websites or services operated by third parties.
Bureij Municipality is not responsible for the privacy practices or content of external websites or services. Users are encouraged to review the privacy policies of such third parties before providing personal information.
8. Application Permissions
Bureij Municipality applications may request access to certain device features, including:
Location.
Camera.
Files or photos.
Notifications.
Such permissions are requested only where they are required for a specific application feature or municipal service. Users may manage these permissions through their device settings.
9. Notifications
Bureij Municipality may use notifications to provide information related to municipal services, application or transaction status, public notices, alerts, and announcements.
Users can manage notification preferences through their device or application settings.
10. User Rights
Depending on the nature of the information and service, users may contact Bureij Municipality to:
Enquire about personal information relating to them.
Request the correction of inaccurate information.
Update their contact information.
Object to certain uses of their information where doing so does not conflict with the Municipality's legal or administrative obligations.
Request deletion of certain information where its retention is not required for legal, administrative, or official record-keeping purposes.
11. Children's Privacy
Bureij Municipality's digital services are not intended to directly collect personal information from children unless such information is required for a municipal service or official transaction carried out by a parent, guardian, or legally authorized person.
12. Changes to This Privacy Policy
Bureij Municipality may update this Privacy Policy from time to time as a result of changes to its services, systems, or applicable legal and regulatory requirements.
The updated version will be published on the Municipality's website or application. Continued use of the services following publication of an updated policy will be considered acceptance of the updated policy to the extent permitted by applicable requirements.
13. Contact Us
For questions or comments regarding this Privacy Policy or the handling of personal information, users may contact Bureij Municipality through the official communication channels published on its website or application.